Frequently Asked Questions

Last Updated: May 2026

About FIT Love AI

Is FIT Love AI therapy or counseling? ▼

No. FIT Love AI is an entertainment and educational app designed to help couples reflect on their relationship dynamics. It is not a substitute for professional therapy, counseling, or mental health treatment. If you or your partner need professional support, please consult with a licensed therapist or counselor. Learn more in our Disclaimer.

What does FIT stand for? ▼

FIT stands for Fire, Intimacy, and Trust—three essential dimensions of romantic relationships. The FIT Check measures how you and your partner perceive these three aspects of your relationship, helping you start meaningful conversations.

How is FIT Love AI different from other relationship apps? ▼

FIT Love AI combines six powerful frameworks: Sternberg's Triangle of Love Theory (Fire, Intimacy, Trust), love languages (how you prefer to give and receive love), Myers-Briggs personality types, attachment style (how you bond), communication style (how you express needs), and conflict resolution style (how you handle disagreements). AI synthesizes this information to provide personalized coaching and insights unique to your relationship dynamic.

Who can use FIT Love AI? ▼

FIT Love AI is designed for couples in romantic relationships who are 18 years old or older. Both partners should have an account and connect them through our partnership feature to get the most out of the app.

Using the App

How do I get started with FIT Love AI? ▼

1. Download the app or visit our website, 2. Create an account with your email, 3. Complete your profile (love languages, personality type, preferences), 4. Invite your partner and connect accounts, 5. Take the FIT Check together, 6. Receive personalized AI coaching. For detailed instructions, visit our Support & Help page.

How does the FIT Check work? ▼

The FIT Check asks you and your partner a series of questions about how you perceive Fire (passion/attraction), Intimacy (emotional closeness), and Trust in your relationship. Both partners answer independently, and the app compares your perspectives to highlight areas of alignment and potential growth.

What are my FIT Check results? ▼

Your results show your scores and your partner's scores on Fire, Intimacy, and Trust on a scale of 0-100. Higher scores indicate stronger perception of that dimension. Remember, these are estimates based on your current feelings, not scientific diagnoses. Results should be used to spark conversation, not to judge your relationship.

Can I retake the FIT Check? ▼

Yes! You can retake the FIT Check anytime to see how your relationship feels have changed over time. Taking it regularly helps you track progress and identify patterns. We recommend retaking it monthly or after significant relationship events.

How does the AI coaching work? ▼

The app combines your FIT Check results, love languages, personality types, and the topics you want to explore. Claude AI then generates personalized coaching recommendations and conversation starters. These are meant to inspire reflection and discussion, not to provide professional advice.

Can I use FIT Love AI alone, or do I need my partner? ▼

You can use FIT Love AI individually to reflect on your relationship, but the app is designed for couples. Connecting with your partner allows you to compare perspectives, see where you align, and work through challenges together. You can invite your partner anytime.

Data & Privacy

Is my data private and secure? ▼

Yes. Your data is encrypted in transit (HTTPS/SSL) and at rest via Google Firebase. We do not share your personal information with third parties without consent. Your FIT Check results, personal details, and partner data are kept private. Learn more in our Privacy Policy and Security & Data Protection page.

What data does the AI see? ▼

The AI only sees your FIT scores, love languages, Myers-Briggs type, and de-identified relationship context. It does not see your name, email, personal messages, or any information that could identify you. Your personal data stays in our secure database.

Who can see my FIT Check results? ▼

Only you and your connected partner can see your FIT Check results. Your results are not shared with anyone else, including the FIT Love AI team. You control who can access your data through your privacy settings.

How do I delete my account and data? ▼

You can delete your account anytime through Settings → Privacy & Data → Delete Account. Your data will be permanently deleted within 30 days. Note: data on your partner's account won't be automatically deleted. For detailed instructions and your options, see our Data Deletion Policy.

Can I export my data? ▼

Yes. You can export your data in JSON or CSV format anytime through Settings → Privacy & Data → Export My Data. Your data will be sent to your email within 1-3 business days. This is helpful if you want a backup before deleting your account.

Billing & Subscriptions

How much does FIT Love AI cost? ▼

FIT Love AI offers a free tier with basic features. Premium features and subscriptions may be available. Check the app or contact us at fitloveadvisor@gmail.com for current pricing details.

What are the subscription options? ▼

Subscription options and pricing are outlined in the app and on our website. See our Terms & Conditions for details on billing, payment methods, and refund policies.

Can I get a refund? ▼

Yes. We offer a 30-day refund window for subscription purchases. If you're not satisfied, you can request a refund within 30 days of purchase. See our Terms & Conditions for full details on refund eligibility and how to request one.

How do I cancel my subscription? ▼

You can cancel your subscription anytime through Settings → Billing → Manage Subscription → Cancel. Your access will continue until the end of your current billing period. If you delete your account, active subscriptions will also be cancelled.

Need More Help?

If your question isn't answered here, visit our Support & Help page for more resources, or contact us at fitloveadvisor@gmail.com. We're here to help!